Newcomer Q&A
“You arrive as one person — and leave with experiences that stay with you for life.”
Frequently Asked Questions for New Employees, Apprentices & Visitors
1. What is Pituffik Space Base?
Pituffik Space Base (formerly Thule Air Base) is one of the northernmost operational bases in the world, located in Northwest Greenland. It supports Arctic operations, space surveillance, logistics, weather monitoring, communications, and defense-related activities.
2. Who operates the base?
The base is operated in cooperation with the United States Space Force and contractors such as Inussuk A/S under the Base Maintenance Contract (BMC), which includes logistics, maintenance, construction, catering, transportation, administration, health services, and technical support.
3. What is it like living in Pituffik?
Living in Pituffik is unique:
- Arctic climate and long winters
- Small international community
- Strong teamwork culture
- Shared facilities and housing
- Limited outside access
- Spectacular nature and northern lights
Many employees describe it as both a professional challenge and a personal growth journey.
4. How do I travel to Pituffik?
Most personnel travel:
- Via Copenhagen → Nuuk → Pituffik
or - Directly from Nuuk → Pituffik
Travel arrangements are normally coordinated by your employer or HR department. Due to Arctic weather and operational conditions, schedules may occasionally change.
5. What approvals or documents do I need before departure?
You may need:
- Passport
- Work contract
- Security/background approval
- Medical clearance
- Travel authorization
- Base access approval
- Vaccination documentation (if required)
Your employer will guide you through the onboarding process.
6. What happens during onboarding?
Newcomers typically go through:
- Safety briefings
- Arctic survival orientation
- Workplace introduction
- Housing assignment
- IT and communication setup
- Environmental & safety training
- Security instructions
- Introduction to cultural expectations
Inuksuk emphasizes safety, quality, and structured onboarding processes.
7. What should I pack?
Recommended items include:
Clothing
- Warm thermal layers
- Winter boots
- Gloves and hats
- Casual indoor clothing
- Workout clothes
Personal Items
- Prescription medicine
- Hygiene products
- Power adapters
- Entertainment items
- Photos or personal comforts from home
Many essentials are available on base, but options are limited.
8. Is internet available?
Yes, internet is available, though speeds and reliability can vary due to Arctic conditions and operational priorities.
9. What kind of housing can I expect?
Most personnel stay in:
- Shared dormitories or rooms
- Common bathrooms or shared facilities
- Dining hall access
- Laundry facilities
- Recreation areas
Housing standards vary depending on role and assignment.
10. Is there a dining facility?
Yes. Meals are provided through the dining facilities on base. The dining hall supports a large international workforce year-round.
11. What work culture should I expect?
Pituffik is highly operational and team-oriented.
Important values include:
- Reliability
- Safety
- Respect
- Professionalism
- Flexibility
- Being on time
- Helping colleagues
The environment is multicultural, with Greenlandic, Danish, American, and international employees working together.
12. Is safety taken seriously?
Absolutely.
Safety is a core operational principle. Employees receive Environmental, Safety & Health (ESH) training, and everyone has authority to stop unsafe work situations.
13. What happens in emergencies?
The base has:
- Medical services
- Emergency response teams
- Fire and rescue capabilities
- Evacuation procedures
- Communication systems for Arctic operations
All personnel are informed about emergency procedures during onboarding.
14. Can I exercise or do activities in my free time?
Yes. Activities may include:
- Gym/fitness facilities
- Movie nights
- Board games
- Social events
- Hiking (when allowed)
- Northern lights viewing
- Community activities
Previous contracts have emphasized morale and recreational activities as important parts of life on base.
15. What is “Greenland First”?
Greenland First is an initiative focused on creating opportunities for Greenlandic workers, apprentices, students, and local businesses through education, employment, partnerships, and long-term community development.
16. Are apprentices and trainees welcome?
Yes. Apprenticeships and internships are an important part of workforce development in Pituffik.
Programs may include:
- Mechanics
- Logistics
- Administration
- Construction trades
- Catering & gastronomy
- Technical fields
The apprenticeship program also supports young Greenlanders adapting to life away from home for the first time.
17. What languages are spoken?
The main working languages are:
- English
- Danish
- Greenlandic
Inuksuk has emphasized translating procedures and work instructions into Greenlandic to support inclusiveness and training.
18. What should I know about the Arctic environment?
The Arctic environment requires respect and preparation:
- Weather can change quickly
- Temperatures can become extreme
- Wildlife safety rules may apply
- Environmental protection is important
Always follow local guidance and safety instructions.
19. What is expected from me as a newcomer?
You are expected to:
- Follow safety procedures
- Respect cultural differences
- Be professional and cooperative
- Ask questions if unsure
- Support your team
- Stay flexible and adaptable
20. What makes Pituffik special?
Pituffik is more than a workplace.
For many people, it becomes:
- A professional milestone
- An Arctic life experience
- A place of strong friendships
- A journey of personal development
- A chance to contribute to Greenland and the Arctic